Refund policy

Returns & Refunds Policy

Thank you for shopping with us. Please review our policy below before placing your order:

  • No Returns or Exchanges
    All sales are final. We do not accept returns, exchanges, or refunds once an order has been placed.

  • Order Cancellations
    If you need to cancel your order, please contact us immediately at nyc.y2k.contact@gmail.com. Orders may only be canceled if we receive your request before the order has been shipped. Once your order has been processed and shipped, it cannot be canceled.

  • Damaged or Incorrect Orders
    In the rare event you receive a damaged or incorrect item, please email us at nyc.y2k.contact@gmail.com within 48 hours of delivery with your order number and photos of the product. We will review your case and provide assistance.

By completing your purchase, you agree to this policy.